Since everything is hand made to order we do NOT accept returns. However, if there is an issue with your item, please contact us so we fix it! Complementary repairs are available up to one month after the item has been delivered, we will attempt to replace/repair the item.

Please know your size before purchasing.

Since every item is hand made, our jewelry has a production time between 1 to 3 weeks. This allows us time to order in any metals if necessary. If your item needs to be rushed please contact in our contact page.

We ship USPS only to U.S , P.R & U.S Protectories

Mermaid approved Jewelry. Wear anytime, our jewels were designed to live in and out of the water. We work with Gold, Gold Filled, Rose Gold Filled & Sterling Silver which wear well over time with light cleaning with warm soapy water or polishing cloth. (If we ever use gold plate, we will specify) We do suggest taking off jewelry in chlorinated waters as some chemicals can be harsh and create tarnish. If you’re a Merbabe, please know we wear our jewels in the ocean as much as possible, however your jewels may start to look a little less shiny which can be caused by salt corrosion after long exposure of salty seas.

We work with Gold Filled, Rose Gold Filled & Sterling Silver which wear well over time with light cleaning with warm soapy water or polishing cloth. (If we ever use gold plate, we will specify)

If you purchase an item with gold plate we recommend less ocean time, storing in an air tight container when not worn & do not use a polishing cloth as this will rub off gold plating.

Complimentary repairs will be honored within 30 days of receiving your order. Customer is responsible for shipping costs.

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All repair requests after 30 days will be assessed on a case-by-case basis and may be subject to a fee as well as a return shipping fee. Please contact us on our contact page with your order number.

We offer Zap Permanent Jewelry in our shop located in Montauk, NY.

We offer a wide range of chains to choose from in sterling silver & gold filled.

For more info please visit our Zap Page.